Most Common Parent Complaints and How to Avoid Them
This training uncovers the most common parent complaints in child care settings and how to avoid them.
Expected training outcomes and learning objectives:
By the end of this training, participants will be able to:
- Identify the reasons parents may become frustrated or upset with their provider
- Discuss ways providers can decrease or eliminate these complaints and issues
- Recognize the importance of communication and customer service in the child care industry
Seeds Training Group was developed in 2007 to meet the needs of child care providers in the state of Texas. All of our trainers have been in the field of early care and education for over 20 years, with combined experience of over 150 years! All of our trainers are registered with the Texas ECECDS system, as Professional Master Registered Trainers, many are registered trainers in other states as well. Seeds offers workshops, webinars, and online courses that are always relevant, meaningful, and fun! If you are looking for an online Director Credential Class in the state of Texas, Seeds is also on the list of recognized credential courses through the DFPS Division of Health and Human Services.